Terms & Conditions
Please read these terms carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing and using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.
2. Eligibility
You must be at least 18 years old to place orders through our website or use it under the supervision of a parent or legal guardian.
3. Products & Availability
- All products are subject to availability.
- Product images are for illustrative purposes only.
- Actual packaging and appearance may vary.
- We reserve the right to discontinue products without notice.
4. Pricing
All prices displayed on the website are in INR. Prices are subject to change without prior notice. We reserve the right to correct pricing errors whenever identified.
5. Orders & Payment
- Orders are confirmed only after successful payment verification.
- Secure payment gateways are used for transactions.
- Fraudulent activities may lead to order cancellation.
6. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier availability, weather, public holidays, or unforeseen circumstances.
7. Cancellation Policy
Orders can only be cancelled before dispatch. Once shipped, cancellation requests cannot be accepted.
8. Return & Refund Policy
Due to the perishable nature of food and dry fruit products, returns are generally not accepted. Damaged or incorrect items must be reported within 24 hours of delivery.
9. Product Quality & Allergies
Our products may be processed in facilities that handle nuts, seeds, and other allergens. Customers are advised to review product details before consumption.
10. Intellectual Property
All website content including logos, images, text, graphics, and product descriptions are the exclusive property of Lubhaya Ram and may not be reproduced without written permission.
11. Limitation of Liability
Lubhaya Ram shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.
12. Privacy Policy
Customer information is collected and handled securely in accordance with our Privacy Policy.
13. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Punjab.